Frequently Asked Questions (FAQ)

    • What do I get in the Premium Plan?
      The subscription with the Premium plan will allow access to more than 30 thousand files (free files and premium files) according to the set daily download limit at the time of subscription. Premium Files differ from free files due to their higher quality, degree of complexity, and level of detail.
    • Do subscription plans renew automatically?
      Yes, Premium subscription plans will automatically renew, this automatic billing will stop only if you manually cancel before the next expiration date.
    • How is the cancellation policy?
      Cancellation of the subscription will stop the automatic renewal of your subscription plan in CAD Library. You can stop the automatic subscription renewal by going to Subscriptions  and then selecting the button Next Billing Cycle. These subscriptions will be active until the end of your monthly subscription period. For example, if you have paid for a subscription that is paid monthly, it is recommended that you manually cancel your subscription before the next expiration date. The cancellation will not delete your CAD Library account, nor will it refund the money invoiced in previous periods. You can resubscribe to Premium plan at any time.
    • How do I cancel my subscription?
      You can cancel your subscription by going to Subscriptions and then selecting the cancel button.